Shipping policy
Processing Time
Orders are roasted and/or processed within 1-3 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day. Subscription orders follow the same processing timeline on each billing cycle.
Shipping Methods and Delivery
We ship via standard carriers (USPS, UPS, or similar) within the continental United States. Estimated delivery time is 3-7 business days after processing, depending on your location. Delivery estimates are provided by the carrier and are not guaranteed by Morning Oil Coffee.
Shipping Rates
Shipping costs are calculated at checkout based on order weight and destination. Any promotional or flat-rate shipping offers will be clearly noted on the site at time of purchase.
Order Tracking
You will receive a shipping confirmation email with tracking information once your order leaves our facility. Please allow up to 24 hours for tracking information to update with the carrier.
Shipping Address Accuracy
You are responsible for providing an accurate and complete shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to incorrect address information provided by the customer. Address changes cannot be guaranteed once an order has begun processing.
Lost, Delayed, or Damaged Packages
Once a package is handed off to the carrier, risk of loss transfers to the customer. If your package is lost, significantly delayed, or arrives damaged, contact us at orders@morningoil.com within 7 days of the expected delivery date and we will assist you in filing a claim with the carrier or, at our discretion, send a replacement.
Delivery Issues Outside Our Control
We are not liable for shipping delays caused by weather, carrier disruptions, customs, natural disasters, or other events beyond our reasonable control.
Subscription Shipments
Subscribe and Save orders ship automatically according to your selected frequency. It is your responsibility to keep your shipping address and payment information current in your account to avoid delays.
Shipping Restrictions
At this time we ship only within the United States. We do not ship to P.O. boxes for certain carrier services; please use a physical address when possible to avoid delays.